Privacy Policy

Last updated on June 10, 2025

Your privacy is important to us. This Privacy Policy ("Policy") explains what information Wootzapp Inc. ("we", "us", or "our") collects when you use our website, applications, and services (collectively, the "Services"), how we use that information, and the choices you have.

Scope and Applicability

This Policy applies to information collected when you visit our website or otherwise use the Services. It does not apply where we process information on behalf of our enterprise customers.

Information We Collect

Information You Provide

• Account Information: name, email, profile picture, and authentication credentials.
• Payment Information: billing details and payment method information processed by our payment providers.
• Recordings and Other Data: audio recordings, transcripts, or screenshots submitted through the Services.
• Business Contact Information: information about your role and organization when you engage with us on behalf of a company.

Information We Collect Automatically

• Log Data: IP address, browser type, and how you interact with the Services.
• Usage Data: features you use, access times, and pages viewed.
• Tracking Technologies: When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they may have about you from other websites or applications for the purpose of providing you with targeted advertising based on your preferences and interests. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.

How We Use Information

We use the information we collect to operate, maintain, and improve the Services, process transactions, provide customer support, and communicate with you about updates and promotional offers.

How We Share Information

We do not sell your personal information. We may share it with service providers that assist in delivering the Services, with your consent, or as required by law.

Your Rights and Choices

You may request access to, correction of, or deletion of your personal information by contacting us. You can also object to or restrict certain processing.

GDPR Rights: If you are located in the European Economic Area, you also have the option to opt out of the collection of your personal data in compliance with GDPR. To exercise this option, please visit https://www.rb2b.com/rb2b-gdpr-opt-out.

Security

We use administrative, technical, and physical safeguards to protect your information. However, no security measures are perfect or impenetrable.

Changes to this Policy

We may update this Policy from time to time. If we make material changes, we will notify you by posting the new Policy on this page and updating the date above.

Contact

Questions about this Privacy Policy can be sent to privacy@wootzapp.com.